Frequently Asked Questions

-How Do I Sign Up – To easily Sign Up from our Website or Mobile App proceed to the “Sign In Sign Up” tab and enter a few of your contact details so we can best serve you. We will never sell your contact info. This is for our staff only. Once your email is verified by following the activate account link you can begin submitting requests. All within a couple of minutes.

-How Do I Become A Provider – Once you’ve signed up as a user, Select the “Become a Provider” tab and easily upload the required documents and info. Our Staff will review and verify your credentials. If all is in the order you will be able to see available jobs immediately in your area.

-How Do I Request A Service – Simply Select the Service Needed, Enter a Brief Job Description, Address, Requested Date and Time, and one of our available providers will be able to accept your request.

-How Do I Know If My Job Was Accepted – When a Provider Accepts your request, you will receive a notification and be able to use our chat feature to contact your provider directly.

-What Are The Different Request Options (Urgent, Appointment, Estimate)

• Urgent – Use the Urgent Request option when a provider is needed right away. This is considered an Emergency Service that needs to be handled as Quickly as Possible.
• Appointment – Select the Appointment option when you need to schedule a service for a future date and time. This is not to be used in an emergency situation but more for routine maintenance and other non-emergency situations.
• Estimate – Estimates are useful when planning the cost of your home renovations. A Project Estimator will come out and provide you with all the correct information & pricing needed to tackle your future home improvement project.

-How Do I Pay / Accepted Payment Methods – We are partnered with Stripe which is integrated right into our app and website. Simply Pay With your Credit or Debit Card Upon Completion right through your phone.

-How Does Wynnow Match Me With The Correct Service Provider – You first submit a request for the service needed. Wynnow then matches your specific need with the defined skills of a select group of service providers readily available in your area. The result is a match between the right consumer and the right service professional. Once an available provider accepts your request, you will not be contacted by any additional providers.